Before performing major troubleshooting, please follow steps outlined within Office 365 (Outlook for Windows/MacOS) - Incorrect Authenticated Account or Connected Services document and see if the problem is resolved.īelow is a list of known issues within Office 365. If it has been more than 24 hours, please troubleshoot accordingly.
If NetID services were activated within the last 24 hours, please ask customer to wait and try again after the 24 hours have lapsed and see if issue persists.
